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Key Contacts

Your direct line to the people who care for the building, your residence, and your day-to-day requests.

Residence
CD

Concierge Desk

Lobby · 24 / 7
On duty
scheduleAlways staffed · day & overnight
call+1 (416) 555-0100
chat_bubble_outlineIn-app messaging available
callCall chat_bubble_outlineMessage
SE

Building Security

Access & Patrol
On site
schedule24 / 7 · roving
call+1 (416) 555-0188
badgeLobby kiosk · ext. 2
callCall vpn_keyAccess logs
Services
VP

Valet & Parking

P1 · Porte-cochère
On duty
schedule06:00 – 24:00 daily
call+1 (416) 555-0121
directions_carRequest 15 min ahead
callCall directions_carRequest car
AM

Amenity Bookings

Spa · Gym · Lounge · Garden
Self-serve
schedule06:00 – 23:00 daily
call+1 (416) 555-0133
event_availableReserve up to 14 days ahead
callCall eventReserve
Utilities & Civic
EL

Electricity

Toronto Hydro · Account 8442-771
Account
boltOutage line · 416-542-8000
paymentsAuto-pay · 1st of month
linktorontohydro.com/outages
callCall receipt_longView bill
NT

Network & Internet

Building fibre · 1.5 Gb
Online
wifiSSID · Akra-Resident
support_agentSupport · +1 (888) 555-0190
vpn_lockPersonal credentials in vault
callSupport vpn_lockMy credentials
311

City of Toronto · 311

Non-emergency civic
External
location_cityNoise · waste · permits
call311 (in city) · +1 (416) 392-2489
linktoronto.ca/311
callCall 311 open_in_newOpen portal